Normal Appointment Procedure
Consultations are by appointment and can be booked in person at reception or by telephone during opening hours. Urgent cases will be seen on the same day.
Please note when you are booking your appointment if you have more than 1 problem you need to request a double appointment.
1 problem / 1 appointment 2 problems / 2 appointments
Additional GP Appointments may be available when we are busy
During normal GP practice hours if we are fully booked for that day, we may be able to offer you an alternative appointment with a GP based in one of the locations below. If you contact us on the usual practice number we will advise you of alternative appointments that are available and aim to book you in at the most convenient location for you.
|
Location |
Monday to Friday |
Saturday |
Sunday |
|
Huyton-Nutgrove Villa |
8am to 8pm |
12 noon to 8pm |
2pm to 8pm |
|
Kirby Primary Care Resource Centre |
10am to 2pm |
10am to 12 noon |
10am to 2pm |
|
Halewood Primary Care Resource Centre |
2.30pm to 4.40pm |
Closed |
Closed |
|
Whiston Primary Care Resource Centre |
5pm to 7pm |
Closed |
Closed |
Telephone Advice
If you need to speak to a doctor for advice, a telephone consultation can be arranged after morning and evening
surgery. Please ring in advance to arrange.
Practice Nurse
The practice nurse can also offer advice on the telephone. To speak to the nurse please ring in advance to arrange.
Medical Students
On occasions the practice may have medical students on placement and we may ask your permission for them to sit in on consultations. They will always be under supervision and will make no decisions regarding your treatment.
Cancellations
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
Home Visits
Been off Work?
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:00.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
Sickness Certificates
You do not require a doctor's sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.
Evidence that you are sick
If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).
It is up to your employer to decide whether you are incapable of work. A medical certificate, now called a 'Statement of Fitness for Work’ (see below) from your doctor is strong evidence that you are sick and would normally be accepted, unless there is evidence to prove otherwise.
You could also provide evidence from someone who is not a medical practitioner, e.g. a dentist. Your employer will decide whether or not this evidence is acceptable. If your employer has any doubts, they may still ask for a medical certificate from your GP.
Statement of Fitness for Work - ’Fit Note'
The 'fit note' was introduced on 6 April 2010. With your employer's support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.
For more information see the DirectGov website (where this information was sourced)